by Hattie Hasan | Sep 10, 2012 | Business, For Customers, Want to become a plumber?
Is good service enough? Sadly, it seems that in the plumbing trade what most customers remember are the bad experiences even if they’ve received good service from you. Customers are being taught by the media and unscrupulous traders that they will be ripped off,...
by Hattie Hasan | Sep 10, 2012 | Business, For Customers, Want to become a plumber?
In the construction industry customer service isn’t taught. In fact our trainee builders, plumbers electricians receive exceedingly poor customer service from the majority of training institutions and companies. Since most have little life experience outside...
by Hattie Hasan | Jul 2, 2012 | Business, For Customers, Want to become a plumber?
Usually customers want three things in plumbing, something that works well, something that looks amazing and essentially, that’s the right price. How do these combine? Which are the priorities? The look is something a customer can see and comment on as the work...
