Blog
Customer Service v Customer Training
As customers we all like to believe we're making a free choice. We base our decisions on a variety of things, customer service is one of them, what's available is another. But just as we're forced by the market to accept that only 'this seasons colours' will be...
What Change Do You Want To See?
So, International Women's Day is nearly here and what changes have we seen? First celebrated in 1910 and quickly used to support women's claim to the vote perhaps it was felt unnecessary once women achieved that as it virtually disappeared until the rise of feminism...
Unusual Networking Opportunities
Yesterday I went to the mobile van for a breast screening. At Stopcocks we're all about empowering women; understanding your own body is a massive aspect of that. I didn't expect it to be a networking opportunity. I stood there, half naked waiting for the hands of a...
Why You Need To Know Where Your Stopcock Is
Guest Post Know where your stopcock is. Not necessarily the first thing people sit and think about, but from a plumbing point of view, it’s vital. Why? Well, if you get a burst pipe, need to change a tap or tap washer, or need to do any other water based...
Top 5 Tips to Make Sure Your Plumbing & Heating Are Working As Expected
Guest post from Tom Key The cost of dealing with faulty heating system or a leaking plumbing setup can be hefty, so it certainly pays to be vigilant and keep an eye on how your property is working. If you think something is not working as it should be then it pays to...
If Cheap = Nasty, Does Quality = Unaffordable?
As a customer, it's a given that for quality one has to pay more. Lets use the example of purchasing a sweater. If we go to 'Well Known Cheap National Clothing Store', we know any sweater we buy will probably be made of a synthetic material, it will probably feel...
Self-Employed; in business for yourself but not alone
One of the more radical innovations of the Stopcocks scheme for creating fully qualified, skilled female plumbers is for all Stopcocks Plumbers to be self-employed from the beginning. Many years ago when Stopcocks was Stopcocks Woman Plumber Hattie tried having an...
The Hidden Cost of Hidden Plumbing
Guest Blog Nowadays the way our homes look to others represents a large part of our own personality and identity. For this reason it is only natural that many people don’t like the idea of having the inner workings of their heating and plumbing systems on display...
Need a New, More Satisfying Career?
Plumbing can be the perfect new career for women. Many seemingly successful women are finding that high status jobs aren't always the bed of roses they've been lead to believe in by our driven culture. We've been surprised at the calibre of the women who join us to...
Girls With Tools
Girls can have just as much fun with power tools as boys you know. I remember opening my birthday present when I was 6 years old with excitement and anticipation. Out came the huge box and to my bitter disappointment it was a build it yourself fort, complete with...