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Monday – Thursday



Sundays and Bank Holidays

0800 8620010


Get prompt responses from a friendly, professional and knowledgable support team.

How can I make changes to my booking?

If you wish to make a change to the services please contact your Stopcocks Plumber directly or call our customer service team on 0800 8620010. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the services, their timing or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.

How can I get in touch?

You can contact us by telephoning our customer service team at 0800 862 0010 or by writing to us at

How can I make payment?

You can make payment by BACS, cheque directly to your Stopcocks Woman Plumber or cash.

Terms are 7 days although we may be prepared negotiate if you need emergency work and can demonstrate you’re in financial difficulty. This has to be carried out before the work is agreed with us.

Who are Stopcocks?

We are franchisees/licensees of Stopcocks Group. Your contract will be directly between you (the customer) and your actual plumber who is a self-employed franchisee/licensee of Stopcocks Group. The full name of the Stopcocks Group franchisee/ licensee you will contract with will be provided to you when you contact us and submit your order, they will then get in touch with you directly.

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