Find your local Stopcocks Woman Plumber
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Find A Plumber
8AM - 6PM
Monday – Thursday
8AM - 5PM
Fridays
Closed
Saturday and Sunday
0800 8620010
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FAQ’s
Get prompt responses from a friendly, professional and knowledgable support team.
How can I make changes to my booking?
If you wish to make a change to the services please contact your Stopcocks Plumber directly or call our customer service team on 0800 8620010. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the services, their timing or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
How can I get in touch?
You can contact us by telephoning our customer service team at 0800 862 0010 or by using the contact form
How can I make payment?
You can make payment by BACS, cheque, or cash directly to your Stopcocks Woman Plumber.
If your plumber is provided through our sister company Register of Tradeswomen CIC you will be invoiced directly from the CIC and can pay by BACS.
Terms are 7 days although we may be prepared negotiate if you need emergency work and can demonstrate you’re in financial difficulty. This has to be carried out before the work is agreed with us.
Who are Stopcocks?
We are franchisor Stopcocks Group. Your contract will be directly between you (the customer) and your actual plumber who is a self-employed franchisee of Stopcocks Group. The full name of the Stopcocks Group franchisee you will contract with will be provided to you when you contact us and submit your order, they will then get in touch with you directly.
Stopcocks Group’s sister company Register of Tradeswomen CIC may provide you with self-employed plumbers in areas where there is no Stopcocks Franchisee or if you require a skilled tradeswoman who is not a plumber/gas engineer.
Tradeswomen from the Register of Tradeswomen work to the same high standards as Stopcocks franchisees and deliver the same levels of customer service.
What if there isn't a Stopcocks Woman Plumber near me?
If there’s no Stopcocks plumber in your area or she doesn’t have the skill-fit for your issue we will contact our sister company Register of Tradeswomen CIC immediately, on your behalf to see if there is a suitable, verified tradeswoman on the register. If so, she will contact you to discuss and carry out the job.
If not we’ll let you know as soon as we’ve carried out this search.
There are moments in your life when you make a decision fairly casually and then later look back and get to say “thank GOD I did so and so…” or “what if we hadn’t…”
Finding your company is SO one of those moments. You sent us Debbie (as you know!) who could not have been sweeter, more committed to solving our problem or more wonderful than if you’d sent baby Jesus.
From the moment she arrived I knew we were in good hands and – and this is the really important thing – we knew we could trust her.
She went the extra mile for us when the thingee didn’t fit the other thingee (stop me if I’m getting too technical), she called the company, didn’t give up when they said the part didn’t exist but instead found it on line and took the trouble to email me the appropriate link. All this would make her an excellent ambassador for your company in itself, but she was so much more than that: she brought sunshine and positivity into our already very happy home and made it all the better for her presence. By her third visit I was really looking forward to her coming, just for the energy she brings with her.
So thank you; a HUGE thank you, from both me and Jo.
Not only will we recommend you, I’m really looking forward to someone asking if we “know a decent plumber”, as folks do from time to time.
Do we know a decent plumber…!
With much love,
Martin