How we use and store your personal information

Because we collect the contact details for our customers we are required to register with the Information Commissioner’s Office (ICO).

Our registration number is ZA211339.
Our registration certificate can be viewed here 

Your contact details will NEVER be shared with anyone outside of the Stopcocks Group. Your contact details will NEVER be sold.

We may sometimes contact our customers via email using our customer relationship management system (CRM).

These communications will be limited to:

  • Reminders of appointments booked for our plumbers
  • Direct communication with the plumbers
  • Estimates/Invoices and receipts for payments taken
  • Details of special offers, safety information and seasonal advice
  • On occasion we may invite you to give us feedback about the service you have received.
  • We understand the importance of keeping these communications to a minimum.

To opt out of receiving emails click the unsubscribe link at the bottom of the email.