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Customer Service v Customer Training

As customers we all like to believe we’re making a free choice. We base our decisions on a variety of things, customer service is one of them, what’s available is another. But just as we’re forced by the market to accept that only ‘this seasons...

Unusual Networking Opportunities

Yesterday I went to the mobile van for a breast screening. At Stopcocks we’re all about empowering women; understanding your own body is a massive aspect of that. I didn’t expect it to be a networking opportunity. I stood there, half naked waiting for  the...